Mr.Ramkumar (50 years), Executive Director on the Board of ICICI Bank is responsible for Customer Service and Human Resource functions.
Mr. Ramkumar has completed his PGDM from Madras School of Social Work in 1984 and BSC Chemistry in 1982.
Prior to joining ICICI Bank in 2001 Mr. Ramkumar had over 16 years of experience in companies such as Hindustan Aeronautics, Brookebond Lipton India Limited (now Hindustan Unilever Limited) and ICI India Ltd. His work in these companies has mainly been in the areas of Human Resources Management and Production Management.
At ICICI Bank Mr. Ramkumar has been responsible for Human Resource function, initially for the Bank and then for all the companies in the ICICI Group.
He has worked extensively in the areas of recruitment, competency design, succession management, learning and development and Leadership Development. Under his guidance, ICICI Bank has implemented cutting edge practices and methodologies in the domain of leadership development, learning, creation and use of psychometric tools.
Mr. Ramkumar also has extensive experience in the areas of process design and quality management to create scale and efficiency. At ICICI Bank, he has driven cost productivity across the organization through work methodization & norming, and process & structure optimization.
He has joined the Board of Directors with effect from February 1, 2009.
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